Our Most Frequently Asked Questions
Curious about how things work at camp? Whether you’re wondering what to pack, how playtime is supervised, or what makes us different from a traditional kennel, you’re in the right place. We’ve gathered answers to the questions we hear most often—so you and your pup can feel confident and excited about camp life!
Click on a question to show the answer to each one.
We want to ensure that your dog has a wonderful camp experience! Only then can you have the peace of mind you’d like while apart from him or her.
Click to learn about what you can do to help ensure that your dog would enjoy camp time!
During the day, the dogs are outside just about as much as they want to be. They are free to be inside or outside - whichever they prefer. If it's very hot outside, some like to rest inside the barn, and when it's very cold, there's lots of indoor warm-up time too. Our building has heated floors, and central air conditioning. Our cabins are all fully heated and air conditioned too!
We have a page that outlines a typical day at camp. Check it out here!
Firstly, we have management in the building overnight.
At night, the dogs sleep in a beautiful and comfy country barn. The main building and all of our cabins are climate controlled (radiant in-floor heating, central heating, and air conditioning), and of course has windows, doors, lights, an air filtration and circulation system, and lots of fresh filtered water!
It is a VERY cushy environment. For those dogs who are crate trained and comfortable sleeping that way, we do have crates (kennels). The others are divided into groups in various separate (cushy!) rooms. The barn is also equipped with an audio and video monitoring system in each room.
NEW! Our custom-built dog bunk beds are here! Designed for comfort and companionship, each bunk lets two dogs snuggle up together—one pair on the bottom and another on top. Whether it’s nap time or bedtime, these cozy spots are fast becoming a favourite!
Yes, always. From the moment they wake up, to the moment they go to bed, our staff are with them. Each and every dog is given loving and personal attention. We also have management in the building overnight, every night.
We have two play parks, and both are fully fenced. Fencing is 6 foot high.
We have beautiful walking trails that wind through our 100 acre property, and a fresh water lake for swimming. These are options you can choose when booking your dog(s) in online.
If your dog will stay with the pack when we go for trail walks, she can enjoy a walk off leash. If your dog tends to wander off, we'll be sure to walk with her on leash.
We have campers of all breeds and sizes!
Puppies can come to camp starting at 4 months old. Our environment is not like a dog park. That’s because we know each and every dog here, and spend all day, every day, with them. Staff are also well trained, and are constantly monitoring the interactions between all dogs.
Certainly!
We know that senior dogs need quiet time, cuddle time, and less activity. At camp, the seniors get individual attention from staff, and go on leisurely (sometimes shorter) walks on our trails.
We also have a separate, smaller play-park we can use, if we feel that dogs would benefit from separating them.
Senior dogs still enjoy fresh air, the company of staff, and some even like to watch the other dogs play!
Speak to us about your senior dog, and we’ll design a camp experience best suited to his or her needs.
Booking camp time is done here, through our web site, by clicking the ‘Book Online’ link on this web site. You will then go through a simple process of choosing your arrival and departure dates, and providing some other information we need on file. Once you complete your booking, you will receive a confirmation email.
Forty. We tend to have between thirty and forty dogs per day, with lots of staff supervision.
Yes. Our vet is minutes away from us. We also have a Veterinary Assistant on staff, and each one of our staff members has been trained in Pet First Aid.
Carefully.
Actually, we feed them one at a time. We have lots of processes in place to ensure that every dog gets his or her own food, the correct amount for each meal, and that each dog eats alone. While eating, each dog does not have access to any other dog or any other dog's food.
The dogs are then given time to rest after eating, before going back out to play.
No, you bring your dog’s food!
Just a little camp humour!
It is best that dogs don’t have temporary changes in diet, so clients do bring their dogs' food, supplements, and any medications dogs may be on.
In the email you receive once you complete your booking, we include a page entitled ‘What to Pack’. In that you’ll find out what to bring, as well as what not to bring!
Yes, we can accommodate a raw food diet, and we have a refrigerator and freezer on site. Please check our pricing page, as there may be an additional daily charge for this diet. This is simply because of limited freezer space.
Yes, once he or she is over the age of 9 months.
Why? Because once dogs get to the age of roughly 10 months, hormone levels are such that the in-tact dog becomes the focus of attention from the other dogs. It's not that an in-tact male is a 'problem dog'. It's that the other dogs will be overly focused on that dog, and it could then become unsafe for that dog, and for the pack in general.
We have outlined this on our 'Health Requirements' page on this site. Click to visit that page.
In our booking system, you'll be asked to provide us with an emergency contact. If we have any concerns at all about your dog, we will contact your emergency contact first, and if you have asked us to do so, we'll contact you as well. If your dog needs to see a Veterinarian, we will take him / her in to our own Veterinary clinic and report back to your emergency contact (and to you if requested) with the results of that visit.
Sure! Some dogs are more playful with other dogs, while others prefer the attention of our Camp Counsellors. As long as they're comfortable being around the other dogs, even if they're not particularly playful, they'll be just fine with us at camp.
At camp, we work very hard to provide a safe and secure environment which is FUN for the dogs. Dogs’ days here at camp are spent with each other, interacting with our staff members, hiking, swimming, etc. We have found that dogs are happiest when they get to be… well…dogs!
Our ‘camp‘ concept differs from a ‘resort‘ concept. While the camp environment might be ‘ruffin’ it’ compared to Fido’s cushy bed at home, remember that when you went to camp, you were ‘ruffin’ it’ too!
Rest assured, as you will see when you visit with your dog – camp is safe, and lots of fun!
That really depends. For the various holidays (and long weekends), we’re often fully booked weeks in advance. That also happens at times when there is no holiday at all. There are times though – that you could call just days in advance and we’d have the space available.
In other words: As soon as you know you’ll be away – book the camp time you need!